NextGen Knowledge Center

Unlink a NextGen® Document Management Image from an Open Order

If a NextGen® Document Management image was erroneously linked to an open order in the Orders module, you can unlink it in the Provider Approval Queue tab.

You cannot unlink a NextGen® Document Management image for an NextGen® Adaptive Content Engine order from the PAQ. You must unlink the image on the Order Management template in the NextGen® Adaptive Content Engine.

  1. Open the Workflow module.
  2. Select the Provider Approval Queue tab.
  3. In the Pending tab, select a NextGen® Document Management image from the list.
    A preview of the item displays in the viewing pane.
  4. Select the Orders module .
    Link and Unlink tabs open.

    If the image is already linked to an open order, the Unlink tab is selected by default.

  5. Select the order from the list.

  6. Select Unlink Document/Image.
    The NextGen® Document Management image is unlinked from the selected order.