Tracking the eRx Status

NextGen® Enterprise EHR Help

Stop a Medication

You can stop a medication or mark the medication as ineffective in the Medications module when one of the following conditions are met: You are not enrolled to Cancel Rx. You are enrolled to Cancel Rx and the medication was prescribed more than two years ago. Open NextGen® Enterprise EHR. Open Medications module. Select an active medication. To stop multiple medications, either select and hold the Shift key and select the desired medications or select and hold the Ctrl key and select multiple medications. The Last Audit column must be same when selecting multiple medications to Stop or Mark Ineffective. Select the arrow on the Stop button, and then select either Stop or Mark Ineffective. If you mark an active medication as ineffective, a stop type Rx Note is automatically added to the medication. The note includes text indicating it was stopped due to ineffectiveness. If you try to prescribe the ineffective medication, an Ineffective Warning is displayed on the Drug Interactions window

NextGen® Enterprise EHR Help

Cancel an Electronic Prescription

Before you begin You must enable Yes for eRx Permissions Practice Rights access in System Administrator. You must be enrolled for Cancel Rx service level in File Maintenance. Only pharmacies with the Cancel Rx service level can receive cancellation messages Pharmacy must participate in receiving Cancel Rx requests. You can send a Cancel Rx request to a pharmacy. If a medication was prescribed over two years ago, you can only stop or mark a medication as ineffective and cannot send a Cancel Rx request. Open NextGen® Enterprise EHR. Open Medications module. Select an active medication prescribed less than two years ago. The Last Audit column must have the eRx value. Select Cancel Rx. A message appears indicating that the medication has been cancelled and a cancellation message will be sent to the pharmacy. Select OK. The medication becomes inactive and a cancellation message is sent to the participating pharmacy. The Stop Date is updated in the Inactive grid and the Cancel Rx option beco

NextGen® Enterprise EHR Help

Stopping Medications

You are able to stop a medication that was prescribed to a patient. When you stop an active medication, the Medications module adds the current date as the stop date and then moves the medication to the Inactive section. Cancel an Electronic Prescription In the Medications module, you can cancel a prescribed medicine and send a cancellation message to a participating pharmacy. Tracking the eRx Status The eRx Status and Dispense History windows enable you to track the status of cancelled electronic prescriptions. Stop a Medication The Stop field enables you to stop a medication or mark the medication as ineffective. Parent topic: Electronic Prescriptions Parent topic: Medications Module

NextGen® Enterprise EHR Help

View the eRx Status for a Medication with a Prior Authorization Request

If you sent an electronic prior authorization request through the Initiate ePA link, you can track the eRx status of the medication. From the View menu, select eRx Status. The eRx Status window opens. eRx Status For Message Type, select PA Initiation Request. Enter any remaining criteria as needed, and then select Search. Parent topic: Managing Electronic Prior Authorizations

NextGen® Enterprise EHR Help

eRx Status Details

The eRx status details for Cancel Rx, New eRx, Refill Request, and Refill Response display details in the following tabs: Patient Medication Pharmacy Provider Misc Patient eRx Details The Patient tab displays the patient's information and demographic details including valid contact numbers. Pharmacy eRx Details The Pharmacy tab displays the store and pharmacist details. Medication eRx Details Provider eRx Details The Provider tab displays the provider's details. Miscellaneous eRx Details The Misc tab in the New Rx Details window displays information related to the prescribing order, payer, and e-coupon. Parent topic: View eRx Status

NextGen® Enterprise EHR Help

View the eRx Provider Status

In NextGen® Enterprise EHR, from the View menu, select eRx Provider Status. The Provider Check window opens. Provider Check To close the window, select Done. Parent topic: ePrescribing Setup

Tracking the eRx Status

Recommendations

Stop a Medication

Cancel an Electronic Prescription

Stopping Medications

View the eRx Status for a Medication with a Prior Authorization Request

eRx Status Details

View the eRx Provider Status

Stop a Medication

Cancel an Electronic Prescription

Stopping Medications

View the eRx Status for a Medication with a Prior Authorization Request

eRx Status Details

View the eRx Provider Status