NextGen Knowledge Center

Respond to PAQ Action Tasks

A PAQ Action task is listed in the Clinical Tasking tab only if it is signed off in the Provider Approval Queue tab using the Task 1 or Task 2 action item. For the selected PAQ Action task, you can:
  • Perform the PAQ actions.
  • View the activity log in the Communication Summary window.
  • Add a comment.
  1. Access the Workflow Module.
  2. In the Clinical Tasking tab, select a PAQ Action task assigned to you.

  3. Select Actions.
    The PAQ Item Actions window opens.

  4. Select the check box for each PAQ action to perform.
    If the patient is not enrolled in NextGen® PxP Portal, the Send to Patient Portal option is disabled.
  5. If you select the Task 1 or Task 2 action, enter the following information in the fields that appear:
    1. Select an option from the Priority list.
    2. Select the (no Recipients): Click to add text to display the Select Task Recipients window, and then select the recipients.
    3. Enter a brief Description.
  6. If you select the Launch Document action, do the following the fields that appear:
    1. Select a document name from the Document Name list.
    2. Select an option from the Encounter list.
  7. If you select the Launch Image, do the following in the fields that appear:
    1. Select an image name from the Image Name list.
    2. Select an option from the Encounter list.
  8. If you select the Launch Template, do the following in the fields that appear:
    1. Select a template name from the Template Name list.
    2. Select an option from the Encounter list.
  9. To enter comments:
    1. Select Add/ View.
      The Add Comments window opens.
    2. Enter a comment.
    3. Select Save.
    The comment is added to the Activity Log with a date, user, and time stamp.
  10. Select one of the following:
    • Save: Saves the action.
    • Save & Run: Saves the actions for future use and then performs the actions.
    • Run: Performs the selected actions but does not save them.
    • Cancel: Clears all your selections and returns to the Pending task section.