NextGen Knowledge Center

Phone and Fax Number Validation Information

The following rules are used to validate phone and fax numbers:

  • Must be 10 digits or longer
  • Cannot have more than eight sequential digits
  • Cannot have same digit code and exchange code
  • Cannot contain the string 5551212
  • Cannot start with a zero or 1 in the area code
  • Cannot contain a 11 in the second and third digits of the area code, for example, 911
  • Cannot contain seven or more repeated digits
  • Must contain x in the 11th position, if number is longer than 10 digits
  • Must not contain hyphens or special characters