Patient's Rx Eligibility is Missing or Older than 24 Hours

NextGen® Enterprise EHR Help

Medications Older than 30 Days

If a prescription was created before 30 days, the Send Rx - Create Date Validation error message appears. This message indicates that the receiving pharmacy may reject the prescription. You can respond to this error message as follows: To continue to prescribe the selected medication, select Yes. To prescribe only the medications that are less than 30 days old, select No. To return to the medication details window, select Cancel. Parent topic: Send Prescription Errors in ePrescribing

NextGen® Enterprise EHR Help

Patient has Multiple Formularies

If the selected patient has multiple formularies, the Formulary Selection error message appears. This error message displays the following formulary status based on the medication and the selected formulary: Requires prior authorization Non-formulary Unknown You can select the appropriate pharmacy from the formulary list. Parent topic: Send Prescription Errors in ePrescribing

NextGen® Enterprise EHR Help

Medication is Not Covered in Single Formulary Coverage

If the selected patient has single formulary coverage and the selected medication is not covered, the Formulary Coverage error message appears. You can respond to this error message as follows: To continue submitting the medication, select Yes. To close this message and select an alternate medication, select No. Parent topic: Send Prescription Errors in ePrescribing

NextGen® Enterprise EHR Help

Formulary Data is Not Available

If formulary data is not available, the Formulary Coverage error message appears. You can respond to this error message as follows: To continue without formulary coverage, select Yes. To exit, select No. Parent topic: Send Prescription Errors in ePrescribing

NextGen® Enterprise EHR Help

eRx Validation

A prescription cannot be submitted electronically if the selected medication exceeds one of the following National Council for Prescription Drug Programs (NCPDP) SCRIPT Standard limits: The patient's first name or last name has more than 70 characters. The patient's street address or prescriber's street address has more than 40 characters. The SIG, including the as needed reason, has more than 1000 characters. The Non-Clinical Notes to Pharmacy (comments) has more than 210 characters. A prescription cannot be submitted electronically if the selected medication does not contain any of the following for ePrescribing: SIG Code Unit code Numeric quantity value When the NCPDP SCRIPT Standards are not met and you try to submit a prescription electronically, eRx Validation error message appears. On the error message, you can either select Fax to send the prescription or select Close and Fix to resolve the errors before sending the prescription. Parent topic: Send Prescription Errors in ePresc

NextGen® Enterprise EHR Help

Send Prescription Errors in ePrescribing

When you send prescriptions electronically, the application may display error messages due to the following reasons: Medications older than 30 days Patient's Rx eligibility is missing or older than 24 hours Formulary data is not available Medication is not covered in single formulary coverage Patient has multiple formularies eRx validation error Medications Older than 30 Days Patient's Rx Eligibility is Missing or Older than 24 Hours Formulary Data is Not Available Medication is Not Covered in Single Formulary Coverage Patient has Multiple Formularies eRx Validation The eRx Validation alerts appear when the National Council for Prescription Drug Programs (NCPDP) SCRIPT Standard limits are not met. Parent topic: Electronic Prescriptions

Patient's Rx Eligibility is Missing or Older than 24 Hours

Recommendations

Medications Older than 30 Days

Patient has Multiple Formularies

Medication is Not Covered in Single Formulary Coverage

Formulary Data is Not Available

eRx Validation

Send Prescription Errors in ePrescribing

Medications Older than 30 Days

Patient has Multiple Formularies

Medication is Not Covered in Single Formulary Coverage

Formulary Data is Not Available

eRx Validation

Send Prescription Errors in ePrescribing