NextGen Knowledge Center

Manage Suspended DUR Alerts

  1. To manage the DUR alerts that have been suspended, on the NextGen® Enterprise EHR menu bar, select Tools > Preferences.
    The Preferences window opens.
    DUR alerts in Preferences window

  2. Select Manage Suspend of DUR Alerts.
    The Uncheck to resume interaction for patients window opens.
    Uncheck to resume interaction for patients

  3. Clear the Suppress check box next to the interaction alert and the patients for which you no longer want to suspend alerts.
  4. Select Save.