NextGen Knowledge Center

Acknowledge Problem - Drug Interactions

The DUR runs against all active and pending medications on the patient's chart. If any interactions are found, they appear on the Drug Interaction window.

Repeat the following steps for each interaction alert.
  1. Select the interaction alert.
  2. Review the prescribed medication and the alert message.
  3. Select Acknowledge.
    NextGen® Enterprise EHR accepts the acknowledgment and automatically selects the next available medication Interaction.

    A check mark appears next to the interaction. When you have acknowledged all alerts, the window closes.