NextGen Knowledge Center

Configure Refiled PAQ Entries and Image Annotations

You can either delete the original Provider Approval Queue (PAQ) entry or update the status to R (Rejected) when a document with a PAQ entry is refiled. You can send annotations attached with an image while sending that image to a patient account in NextGen® PxP Portal.

  1. Open File Maintenance.
  2. In Master Files, select System, PM, or Document Management, and then select Practices.
    The Practices List window opens.
  3. In the Practices list, double-click a practice.
    The Modify Practice Information window opens.
  4. Select Preferences.
    The Practice Preferences window opens.
  5. In Preferences List, select Imaging.
  6. To configure PAQ refile entries, in PAQ Refile Options, select Delete Refiled PAQ Entries.
  7. To configure image annotations, in Patient Portal Options, select Send Annotations With Image.
  8. Select OK to return to the Modify Practice Information window.
  9. Select OK to return to the Practices List window, and then select Close.