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Configure Email Encryption in NextGen Background Business Processor (BBP)

Before you begin

  • Verify if details for Notification 'From' address exist. Create a sender's service account if it does not exist.
  • Ensure that the Multi-Factor Authentication (MFA) is turned off for the sender's service account in the exchange server with the help of an administrator.
NextGen® Background Business Processor email encryption ensures that the data transported from a public network or the internal network is always protected. You can configure Secure Socket Layer (SSL) or Transport Layer Security (TLS) encryption in NextGen® Background Business Processor emails. Use of email encryption within NextGen® Background Business Processor is optional.
  1. Open NextGen® Background Business Processor.
  2. Select File > E-mail Settings.
    The BBP E-mail Settings window opens.
  3. In Notification 'From' address, enter the email address that the NextGen® Background Business Processor sends encrypted emails from.
  4. In Default Notification 'To' address(es), enter the email address of the default recipient or recipients who receive the NextGen® Background Business Processor email notifications.
  5. In SMTP server name, enter your company's email server. You can coordinate this with your IT staff.
  6. From the SMTP authentication type, select Basic authentication.
  7. To test the settings you entered, select Test E-mail.
    A message appears indicating that the email will be encrypted.
    Email encryption message

  8. Select OK.
    The default recipient receives a test email message.
Configure Email Encryption in NextGen Background Business Processor (BBP)