Update or Delete a Reminder

NextGen® Adaptive Content Engine Help Enterprise 8

Add Reminders through the Telephone Call Template

You must use clinical relevant information to identify patients who must receive reminders for preventive or follow-up care. To meet the Quality Reporting requirement and receive a Quality Reporting credit on the Telephone Call template, you must only send reminders based on the patient's preferred time and method of contact. A patient's decision to opt out of reminders can be recorded, and that patient can still be counted toward the Quality Reporting requirement. Open NextGen® Enterprise EHR. In the Telephone Call template, expand the Reminder panel. To add the reminders, do the following: Note: If the patient does not want reminders, you can select the Patient declines reminders check box, and then save and close the template. Select a reminder type. In Contact method, select Preferred or Other, and then select a method. In the Sent field, select a date. Enter additional comments related to the patient reminder. Select Add. Save and close the template. Update or Delete a Reminder Yo

NextGen® Adaptive Content Engine Help Enterprise 8

Enter Communication Details

Providers can record call information, communication history, medication, allergy details, and more in the Communication panel of the Telephone Call template. Open NextGen® Enterprise EHR. On the Telephone Call template, expand the Communication panel. Select a communication category link to open the corresponding template. Enter the call information, communication history, medication, and allergy details. In Tasking, select a task priority, and then select Send & Close. The Select Task Recipient window opens. Select a recipient, select Add, and then select OK. Select Save & Close. Select Display, and select a communication category. To send a letter to the patient when the patient cannot be contacted, select the Send letter to patient due to inability to contact check box. A letter indicating the inability to contact the patient by telephone is generated and sent to the patient. Note: If your document to be generated is in queue, theDocument Generation - Queue Status window opens. To

NextGen® Adaptive Content Engine Help Enterprise 8

Open the Telephone Call Template

You can open the Telephone Call template to record information gathered during a telephone conversation with the patient. Before you begin Using the Call/Communication link, if you want to open the Telephone Call template by default, then you must clear the Launch Telephone Communication check box at the practice level on the Practice Configuration template. Open NextGen® Enterprise EHR. To open the Telephone Call template, do one of the following: On the Intake template, select the Call/Communication link. On the Patient Information Card, select the Telephone Communication link. The Telephone Call template opens. Parent topic: Managing the Telephone Call Template

NextGen® Adaptive Content Engine Help Enterprise 8

Update a Personalized Reminder

You can update a personalized reminder related to patient on the Personalized Reminder or Orderable template. Open NextGen® Enterprise EHR. Select the Care Guidelines link on any of the main template. The Care Guidelines Paged View template opens. Expand the Care Guidelines panel and select the Add/Update Reminders link. The Personalized Reminder/Orderables template opens. Select a reminder listed in the grid. The reminder and its details appear in the fields above the grid. Make any changes to the reminder. Text of the reminder Due date Tasking Select Add/Update. The reminder appears in the grid with updated with information. Select Save & Close or Cancel. Parent topic: Personalized Reminders

NextGen® Adaptive Content Engine Help Enterprise 8

Remove a Personalized Reminder

You can remove a personalized reminder related to patient on the Personalized Reminder/Orderable template. Open NextGen® Enterprise EHR. Select the Care Guidelines link on any of the main template. The Care Guidelines Paged View template opens. Expand the Care Guidelines panel and select the Add/Update Reminders link. The Personalized Reminder/Orderables template opens. Select a reminder listed in the grid. The reminder and its details populate the fields above the grid. Select Remove. The reminder disappears from the grid and does not display in Active or Completed view. Select Save & Close. Parent topic: Personalized Reminders

NextGen® Adaptive Content Engine Help Enterprise 8

Add Reminders through the Patient Demographics Template

You can add a reminder. You can add and view reminders associated with patients in the Reminder panel of the Patient Demographics template. Patient Demographics Open NextGen® Enterprise EHR. Open the Patient Demographics template, expand the Reminder panel. Select the reminder type, method of contact, and send date, and enter your comments for the reminder. Select Add. The reminder is added to the Reminder panel grid, where you can view the reminder type, method of contact, type of sender, language of contact, and outreach campaign name associated with the patient. Parent topic: Open the Patient Demographics Template

Update or Delete a Reminder

Recommendations

Add Reminders through the Telephone Call Template

Enter Communication Details

Open the Telephone Call Template

Update a Personalized Reminder

Remove a Personalized Reminder

Add Reminders through the Patient Demographics Template

Add Reminders through the Telephone Call Template

Enter Communication Details

Open the Telephone Call Template

Update a Personalized Reminder

Remove a Personalized Reminder

Add Reminders through the Patient Demographics Template