NextGen Knowledge Center

Communication Sub-Navigational Link

The Communications sub-navigational link launches the ASC - Communication template to document information obtained during a telephone conversion. The scheduler contacts the patient and records the details under the applicable category/reason available in the left pane of the Communication panel on the ASC - Communication template.

Communication

The Communication panel includes the following filters:
  • Status: Displays the call records based on the selected status of the call.
  • View only case related calls: Displays the case specific call details.