NextGen Knowledge Center

Answer Lab AOE Questions

You can associate the Ask at Order Entry (AOE) questions with an order test in the File Maintenance Order Tests Master File. The AOE questions and the associated answers are configured in File Maintenance Order AOE Questions and Order AOE Answers master files. For information on AOE set up, go to NextGen Healthcare Success Community and download the latest File Maintenance Guides for NextGen® Enterprise.

If the orders are associated with the Ask at Order Entry (AOE) questions, the icon appears next to AOE and an asterisk (*) appears in the AOE column in the grid.

  1. Click the warning symbol may be new symbol to open an alert message letting you know there are AOE questions to answer.
  2. To view and answer any AOE questions associated with the selected lab vendor, click AOE.
    The Lab AOE Questions template opens with a list of questions.
  3. Select a question in the AOE Questions grid.
    The answers associated with the selected question appear in the AOE Entry grid.
  4. Select an answer from the AOE Entry grid.
  5. Click Add.
    The data appears in the AOE Answers grid.
  6. Click Save & Close.
    If you attempt to save and close without answering all the questions available in the Lab AOE Questions template, an alert message appears. The alert message includes the list having following options to select for further action:
    • R - Return - To return to the Lab AOE Questions template.
    • D - Save & Close (Hold Send Order) - To close the Lab AOE Questions template and retain the orders in the Order Hold grid on the Lab Master template.
    • S - Save and Close (Send Order) - To close the Lab AOE Questions template and move the orders in the Order grid on the Lab Master template.
  7. After you select the appropriate option from the list on the alert message, click OK.