NextGen Knowledge Center

Add Follow-up to an Existing Entry

The Add Follow Up button is used to add a follow-up entry to an existing entry.
  1. Select an entry from the grid in the Documentation Log panel.
    The Add Follow Up button activates.
  2. Click Add Follow Up.
  3. Select the appropriate values from the left panes and the right grid to document follow-up.
  4. Click Save & Close.
    The follow-up entry adds to the grid in the Documentation Log panel. In the grid, the Linked Record column of the follow-up entry and the original entry includes the same linked ID.