View Immunizations and Care Guidelines Protocols

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Enter Communication Details

Providers can record call information, communication history, medication, allergy details, and more in the Communication panel of the Telephone Call template. Open NextGen® Enterprise EHR. On the Telephone Call template, expand the Communication panel. Select a communication category link to open the corresponding template. Enter the call information, communication history, medication, and allergy details. In Tasking, select a task priority, and then select Send & Close.The Select Task Recipient window opens. Select a recipient, select Add, and then select OK. Select Save & Close. Select Display, and select a communication category. To send a letter to the patient when the patient cannot be contacted, select the Send letter to patient due to inability to contact checkbox. A letter indicating the inability to contact the patient by telephone is generated and sent to the patient. Note: If your document to be generated is in queue, theDocument Generation - Queue Status window opens. To vi

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Add Reminders through the Telephone Call Template

You must use clinical relevant information to identify patients who must receive reminders for preventive or follow-up care. To meet the Quality Reporting requirement and receive a Quality Reporting credit on the Telephone Call template, you must only send reminders based on the patient's preferred time and method of contact. A patient's decision to opt out of reminders can be recorded, and that patient can still be counted toward the Quality Reporting requirement. Open NextGen® Enterprise EHR. In the Telephone Call template, expand the Reminder panel. To add the reminders, do the following: Note: If the patient does not want reminders, you can select the Patient declines reminders checkbox, and then save and close the template. Select a reminder type. In Contact method, select Preferred or Other, and then select a method. In the Sent field, select a date. Enter additional comments related to the patient reminder. Select Add. Save and close the template. Parent topic: Managing Telephon

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Open the Telephone Call Template

You can open the Telephone Call template to record information gathered during a telephone conversation with the patient. Before you begin Using the Call/Communication link, if you want to open the Telephone Call template by default, then you must clear the Launch Telephone Communication check box at the practice level on the Practice Configuration template. Open NextGen® Enterprise EHR. To open the Telephone Call template, do one of the following: On the Intake template, select the Call/Communication link. On the Patient Information Card, select the Telephone Communication link. The Telephone Call template opens. Parent topic: Managing the Telephone Call Template

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Managing Telephone Call Details

You can document telephone communication details with patients on the Telephone Call template. You can do the following on a telephone call: Discuss and document provider and nursing comments, Care Guidelines, and patients' post-op days, immunizations with their due dates, and patient reminders. Document communication details such as call information, communication history, medication, and allergy details. Create and share lab orders. Create and share diagnostics, office services, immunizations, surgical procedures, referrals, and patient education. For more information, go to NextGen Healthcare Success Community, and download the My Plan Template Set User Guide for NextGen® Adaptive Content Engine. Enter Communication Details Providers can record call information, communication history, medication, allergy details, and more in the Communication panel of the Telephone Call template. View Immunizations and Care Guidelines Protocols You can view and discuss immunizations and care guideli

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Care Guidelines and Immunization Data

The Care Guidelines/Immunizations panel displays any pending or due guidelines. One of two grids display based on the option selected, as follows: The Clinical Guidelines option is selected by default for adult patients The Immunizations option is automatically selected for pediatric patients For more information on the protocols, refer to the Clinical Guidelines User Guide for NextGen® Adaptive Content Engine available on NextGen Healthcare Success Community. Filter the Care Guidelines and Immunization Data Parent topic: Open the Telephone Communications Template

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Immunizations

You can view the a record of immunizations orders for a patient using the Immunizations panel. The Immunizations panel is where you can view a record of immunizations orders for a patient, including status, date ordered, sequence number, and date completed. The immunizations data grid is view-only. All Immunizations must be ordered and managed from the Immunizations module. Orders for Immunizations do not appear in the Recent Orders panel. For more information about immunizations and the Immunizations module, go to NextGen Healthcare Success Community, and download the Orders Module User Guide for NextGen® Enterprise EHR. Immunizations Parent topic: Care Guidelines Grid View

View Immunizations and Care Guidelines Protocols

Recommendations

Enter Communication Details

Add Reminders through the Telephone Call Template

Open the Telephone Call Template

Managing Telephone Call Details

Care Guidelines and Immunization Data

Immunizations

Enter Communication Details

Add Reminders through the Telephone Call Template

Open the Telephone Call Template

Managing Telephone Call Details

Care Guidelines and Immunization Data

Immunizations