Open the Telephone Communication Template

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Open the Telephone Call Template

You can open the Telephone Call template to record information gathered during a telephone conversation with the patient. Before you begin Using the Call/Communication link, if you want to open the Telephone Call template by default, then you must clear the Launch Telephone Communication check box at the practice level on the Practice Configuration template. Open NextGen® Enterprise EHR. To open the Telephone Call template, do one of the following: On the Intake template, select the Call/Communication link. On the Patient Information Card, select the Telephone Communication link. The Telephone Call template opens. Parent topic: Managing the Telephone Call Template

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Open the Telephone Communication Template

You can open the Telephone Communication template from the Templates module. Open NextGen® Enterprise EHR. To open the Templates module on a patient encounter, do one of the following: On the Categories or Encounter History tab, select Open Template. On Top Toolbar, select Templates. On the main menu, select File > New > Template. The Select Template window opens. In Medical Records tab, in Show, select All. Select Telephone Communication and select OK. The Telephone Communication template opens. Telephone Communication The tabs on the Telephone Communication template appear based on the selected Specialty and Visit Type. You can configure the tabs on the Framework Content system template. Parent topic: Telephone Communication

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Telephone Communication

If you select the Launch Telephone Communication checkbox, the system opens the Telephone Communication template instead of the Telephone Call template from left Navigation, sub-navigational links, and navigational tabs available on all the specialties templates. Telephone Call/Communication section Patient Communication visit type Telephone call However, the Telephone Communication link on the Patient Information Card opens only the Telephone Call template even if you select the Launch Telephone Communication checkbox on the Practice Configuration template. Parent topic: Practice Configuration Template Settings

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Managing the Telephone Call Template

You can record information gathered during a telephone conversation with the patient. The Telephone Call template and the Telephone Communication template enable you to record information gathered during a telephone conversation. You can use the Call/Communication sub-navigational link to open the Telephone Call template. Telephone Call Template sections Open the Telephone Call Template You can open the Telephone Call template to record information gathered during a telephone conversation with the patient. Open the Patient Demographics Template You can document patient details such as contact number, address, Primary Care Physician (PCP), primary practice provider, insurance, pharmacy, provider, emergency contact, employment, and reminder details, on the Patient Demographics template. Add Patient Demographic Information You can add demographic details of a patient on the Patient Demographics template. Editing the Patient's Address History You can view and edit the patient's address his

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Set the Default Telephone Template

The Telephone Call template is the default in the out-of-package NextGen® Adaptive Content Engine. You can leave this as the default or set the Telephone Communication template to launch instead. From the File menu, select System \ Practice Templates. The Select Template window appears. In the Show section, select All. On the Practice tab, scroll down and highlight Practice Configuration, and click OK. In the Telephone Call/Communication section, do one of the following: Select the Launch Telephone Communication check box. Leave the Launch Telephone Communication check box unselected to document communications on the Telephone Call template. For more information about selecting your practice's preferences, go to NextGen Healthcare Success Community and download the latest Practice Configuration Template User Guide for NextGen® Adaptive Content Engine. Parent topic: Configuring Your Documentation Preferences

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Open the Telephone Communications Template

The Telephone Communication template enables you to document risk indicators such as tobacco use, hypertension, diabetes, and coronary artery disease. Open the Templates module. On the Medical Records tab, select the Show option of All. Scroll down to highlight Telephone Communication and click OK. The Telephone Communication template opens. Select a Specialty. The Visit Type is set to Patient Communication. Document Provider Communications Documenting the NextGen Enterprise Communication Component Order Management Care Guidelines and Immunization Data Document Patient Reminders Generate the Telephone Communication Document Parent topic: Telephone Communication

Open the Telephone Communication Template

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Open the Telephone Call Template

Open the Telephone Communication Template

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Open the Telephone Communications Template