After you add a connection, your next step is to download a VPN client software bundle to send to the user.
On the Download VPN Software Bundle window, select the VPN user’s platform (Windows or Linux), and then enter the public server address and a password for encrypting the software bundle’s contents.
The Public Server Address field is the IP address that the client uses to connect to the appliance. If the user is connecting over an existing private network, they may be able to connect to the actual IP address of the appliance (this is the default value). Most likely, the user is on the other side of a firewall and it is necessary to give them an external IP address. You can attempt to look up the external IP address of the appliance using the Detect External IP Address button. If there are any questions about which IP address to use, contact your network administrator.
Note: If there is a firewall between the user and the appliance, then the Public Server Address displayed on the Download VPN Software Bundle window is probably not the correct IP address for the user.
For a “typical” network configuration, where the Mirth® Appliance by NextGen Healthcare is behind a firewall, with NAT enabled, you can select Detect External IP Address to obtain your appliance’s external IP address.
If the IP address provided by the link does not work for your external users to connect to the Mirth® Appliance by NextGen Healthcare, then consult your Network Administrator to find a valid IP address for the appliance.
The optional password you can enter in the Password for Software Bundle field is used to protect the client software and certificate in transit. The user needs the password from this window to open the bundle (zip file).
When you are finished with all entries, select Download to download the software bundle.
Send the bundle to the VPN user.
After following the instructions, the user is able to connect using the provided digital certificate without having to use a password in the VPN client.
