Delete Transactions from a CPT4 Code

Help Guide for NextGen® Enterprise PM 8

Add a Transaction Level Reason Code During Payment Entry

Transaction level reason codes are selected in the Clm Reasons field on the Payment Entry window. You can enter multiple reason codes at the transaction level. Transaction codes are set up for the practice in the Reason Code Maintenance window in File Maintenance. Open NextGen® Enterprise PM. On the main toolbar, select Posting . The Batch Posting window opens. Double-click the desired batch header record. The Payment Entry window opens. Enter the encounter number in Enc/Clm# and select Enter. The account guarantor, patient, medical record number, and the billed account appear in the Payment Entry window. In the Clm Reasons list, select the codes that match the payer's reason code on the remittance advice. Select Save. Parent topic: Posting Transactions Overview

Help Guide for NextGen® Enterprise PM 8

Post Multiple Transactions to a CPT4 Code

You can add additional payment, adjustment, or both to a CPT4 code using the Additional Transaction option in the Payment Entry window. You can add up to six separate payments or adjustments against a single transaction. During payment posting, you can enter any number of necessary transactions for each line item. Note: After you set up the additional payer transaction codes, a column for each additional transaction code appears in the Payment Entry window. The Payment Entry window has a single pay column and adjustment column by default. Open NextGen® Enterprise PM. On the main toolbar, select Posting . The Batch Posting window opens. Double-click the batch header record. The Payment Entry window opens. Enter the encounter number in Enc/Clm#. The account guarantor, patient, medical record number, and the billed account displays in the Payment Entry window. Select a Payer. The Pay Code and Adj Code populates for the payer along with the additional payments and adjustment columns. Note:

Help Guide for NextGen® Enterprise PM 8

Add a Line-item Reason Code During Payment Entry

You can enter multiple reason codes at the line-item level, and each line-item can have a different reason code. Line-item reason codes are selected from the Line Item Reasons column at the bottom of the Payment Entry window. Open NextGen® Enterprise PM. On the main toolbar, select Posting . The Batch Posting window opens. Double-click the desired batch header record. The Payment Entry window opens. Enter the encounter number in Enc/Clm# and select Enter. The account guarantor, patient, medical record number, and the billed account appear in the Payment Entry window. In Line Item Reasons, select the codes that match the payer's reason code on the remittance advice. Enter the required fields and select Recalc. Select Save. Parent topic: Posting Transactions Overview

Patient Experience Help

Delete Transactions from a CPT4 Code

You can remove a transaction from the Payment Entry window if it is saved, and before the batch is posted. Open NextGen® Enterprise PM. On the main toolbar, select Posting . The Batch Posting window opens. Double-click the batch header record. The Payment Entry window opens. Enter the encounter number in Enc/Clm#. The account guarantor, patient, medical record number, and the billed account displays in the Payment Entry window. In the Payment Entry ledger, right-click the transaction and then select Delete. A confirmation message appears asking you for the deletion of the transaction.. Select OK. The transaction is deleted from the Payment Entry Window. Select Save. Parent topic: Posting Transactions Overview

Help Guide for NextGen® Enterprise PM 8

Transaction Posting Process

NextGen Healthcare processes all monetary payments through batches. All transactions including charges, payments and adjustments are recorded in batches. Each batch is distinctive and can be accessed by a specific user or anyone in the practice. You can initiate the payment posting process by creating a batch header to enter relevant information for the batch. The header batch opens to ensure payments, adjustments and refunds are balanced. Transaction posting process involves the following. Creation of a batch header record for identifying all patient and payment parameters. Recording payments, adjustments, and refunds for a batch. Printing the batch transaction record. Posting the batch record. Payments and Adjustments All transactions in NextGen® Enterprise PM are comprised of payments and adjustments. Understanding Payment Responsibility NextGen® Enterprise PM uses the figurative concepts of buckets to describe the movement of patient responsibility. Parent topic: Posting Transactio

Help Guide for NextGen® Enterprise PM 8

Void Transactions Next Day in Unposted Batches

Open NextGen® Enterprise PM. From the main toolbar, select the Posting button. The Batch Posting window opens. Right-click the batch with the unposted transactions, and then select Ledger. The Transaction Ledger window opens. Locate the encounter with the credit card transaction. Open the transaction on the Payment Entry window. Select Delete. A message appears to confirm the transaction deletion and also indicates that the electronic transaction for the specific card is going to be voided. Select Yes. The system deletes the transaction and sends the credit transaction for the entire transaction amount to the NextGen® Pay powered by InstaMed transaction processor. A message appears indicating that the transaction for the card ending in #### is voided. Note: If you select No, the delete or credit procedure is canceled and the Payment Entry window opens with no changes made. Select OK. Parent topic: Void Credit Card and Check Transactions

Delete Transactions from a CPT4 Code

Recommendations

Add a Transaction Level Reason Code During Payment Entry

Post Multiple Transactions to a CPT4 Code

Add a Line-item Reason Code During Payment Entry

Delete Transactions from a CPT4 Code

Transaction Posting Process

Void Transactions Next Day in Unposted Batches

Add a Transaction Level Reason Code During Payment Entry

Post Multiple Transactions to a CPT4 Code

Add a Line-item Reason Code During Payment Entry

Delete Transactions from a CPT4 Code

Transaction Posting Process

Void Transactions Next Day in Unposted Batches