View an Archived Recall Letter from the Patient Recall Window

Help Guide for NextGen® Enterprise PM 8

View an Archived Recall Letter from the Patient Chart

Access the Patient Chart for the desired patient. Select the Clinical History/Notes tab. From the Topics list, expand the Letters folder, and then select on the Recalls folder. The section on the right displays the Date/Time, Creator, Letter Name, and Description for each recall letter that has been archived. Double-click to open the desired letter. Note: Archived letters cannot be reprinted. Therefore, the Print Dialog and Quick Print buttons are not available on the letter preview toolbar. The Letter Preview window opens. When finished viewing, select the Close Preview button on the letter preview toolbar. Parent topic: Archiving Recall Letters

Help Guide for NextGen® Enterprise PM 8

Create an Archived Recall Letter

Do one of the following: Print an Individual Recall Letter Print or Export Batch Recall Letters Do one of the following: If the letters printed or exported correctly, select Yes. An image of each recall letter is now archived in the Patient Chart, on the Clinical History/Notes tab, in the Letters folder. If the letters did not print or export correctly, select No. An image of the recall letter is not archived. Parent topic: Archiving Recall Letters

Help Guide for NextGen® Enterprise PM 8

Archiving Recall Letters

Recall letters can be archived when they are printed or exported so that an image of a letter is stored and available for viewing in the Patient Chart. Once a letter has been archived, the image can be viewed, but it cannot be reprinted or deleted. Note: Recall letters have a Reset Print Date option that can be used in the event a batch of letters needs to be reprinted or exported. If a batch is reset and then reprinted/exported, the original archived letter image is removed and no longer stored. Only the new image resulting from the reprint/export is stored and available for viewing. Setup for Archived Recall Letters Create an Archived Recall Letter View an Archived Recall Letter from the Patient Chart View an Archived Recall Letter from the Patient Recall Window Parent topic: Recall Letters

Help Guide for NextGen® Enterprise PM 8

Patient Recall Window

Access the Patient Recall window. Select the recall plan for which a letter is to be printed. Do one of the following: Select the Open Menu button and select Print. Right-click and select Print. Select the Letters button and select Print. Note: The availability of the 1st Letter, 2nd Letter, 3rd Letter and Mailing Labels options from the Print menu is dependent on the Recall Letters settings for the recall plan in File Maintenance. For example, if only the 1st Letter and Mailing Labels options are selected in File Maintenance, then the 2nd Letter and 3rd Letter menu options are unavailable when a demand is printed for the recall plan. From the Print menu, select one of the following: 1st Letter 2nd Letter 3rd Letter Mailing Labels The Letter Preview window opens. To print the letter, select the Print Dialog button or the Quick Print button on the letter preview toolbar. To close the Letter Preview window, select the Close Preview button on the letter preview toolbar. The following prom

Help Guide for NextGen® Enterprise PM 8

View an Archived Appointment Reminder Letter

Access the Patient Chart for the desired patient. Select the Clinical History/Notes tab. From the Topics list, expand the Letters folder, and then select on the Appt Reminders folder. The section on the right displays the Date/Time, Creator, Letter Name, and Description for each appointment reminder letter that has been archived. Double-click to open the desired letter. The Letter Preview window opens. Archived letters cannot be reprinted. Therefore, the Print Dialog and Quick Print buttons are not available on the letter preview toolbar. When finished viewing, select the Close Preview button on the letter preview toolbar. Parent topic: Archiving Appointment Reminder Letters

Help Guide for NextGen® Enterprise PM 8

Recall window settings

Button Description Clear Select to clear the Search Criteria entered. Find Select to display a listing of patient recall plans matching the Search Criteria entered that have qualified for a recall letter. Update Dates Select after printing or exporting recall letters to update each patient's recall plan with a 1st Mailing Date, 2nd Mailing Date, or 3rd Mailing Date. Mailing Labels Select to print a Label Template for recall letters listed with a green checkmark indicator in the Labels column. Preview Select to preview the selected recall letters on the screen prior to printing/exporting them. Print Select to print the selected recall letters to paper. Export Select to export the selected recall letters to an ASCII formatted file that will be sent to a third-party vendor for processing (printing and mailing). Reset Select to reset the print date so a batch of recall letters from a specific date can be reprinted. Close Select to close the Recall Letters window. Parent topic: Print or Exp

View an Archived Recall Letter from the Patient Recall Window

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View an Archived Recall Letter from the Patient Chart

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