View an Archived Account Collection Letter

Help Guide for NextGen® Enterprise PM 8

View an Archived Encounter Collection Letter

Open NextGen® Enterprise PM. Select Chart. The Patient Lookup window opens. Enter search criteria to search the desired patient. Select Find. All existing persons and patients that match the search criteria appear in the Matching Records section. In the Matching Records list, double-click to open the patient. The Patient Chart window opens. Select the Clinical History/Notes tab. Select the Demand Encounter folder. Display the Date/Time, Creator, Letter Name, and Description fields for each archived encounter collection letter. Select the desired letter, and then double-click to open the letter. The Letter Preview window opens. Note: You cannot print archived letters. Therefore, the Print Dialog and Quick Print fields are not available on the Letter Preview toolbar. Select the Close Preview button on the toolbar. Parent topic: Archiving Collection Letters

Help Guide for NextGen® Enterprise PM 8

Create an Archived Collection Letter

Open NextGen® Enterprise PM. To create an archived collection letters, do one of the following: Print or Export Individual Account Collection Letters. Print or Export Batch Account Collection Letters. Print or Export the Individual Encounter Collection Letter. Print or Export Batch Encounter Collection Letters. Print or Export the desired collection letter. A confirmation message appears stating to confirm that the letters are printed or exported correctly. Do one of the following: If the letters are printed or exported correctly, select Yes. An image of each account collection letter is now archived in the guarantor’s Account Profile, on the Notes tab, in the Letters folder. An image of each encounter collection letter is now archived in the Patient Chart, on the Clinical History/Notes tab, in the Letters folder. If the letters did not print or export correctly, select No. An image of the account or encounter collection letter is not archived. Parent topic: Archiving Collection Letter

Help Guide for NextGen® Enterprise PM 8

Set up for Archived Collection Letters

To archive Account Collection or Encounter Collection letters, do the following: Open NextGen® Enterprise PM. From the Admin menu, select Preferences, and then Enterprise. The Enterprise Preferences window opens. Select the General tab. Select Demand Account and Demand Encounter from the Archive Letters list Select OK. Parent topic: Archiving Collection Letters

Help Guide for NextGen® Enterprise PM 8

Archiving Collection Letters

You can archive collection letters when they are printed or exported so that you can store an image of a letter and it is available for viewing in the guarantor’s Account Profile (demand account letters) or the Patient Chart (demand encounter letters). When the collection letter is archived, you can view or reprint the image, but you cannot delete it. Set up for Archived Collection Letters You can set up to archive collection letters in NextGen® Enterprise PM. Create an Archived Collection Letter You can create an archived collection letter. View an Archived Account Collection Letter You can view an archived account collection letter. View an Archived Encounter Collection Letter You can view an archived encounter collection letter. Parent topic: Generating Collection Letters

Help Guide for NextGen® Enterprise PM 8

View an Archived Budget Letter

Open NextGen® Enterprise PM. Select Account. The Account Lookup window opens. Enter search criteria to search the desired account. Select Find. All existing accounts appears in the Account List section. In the Account List, double-click to open the account. The Account Profile window opens. Select the Notes tab. From the Folders list, expand the Letters folder, and then select the Budget folder. Select the letter, and then double-click the letter. The Letter Preview window opens. Note: You cannot print archived letters. Therefore, the Print Dialog and Quick Print options are not available on the Letter Preview toolbar. To close the Letter Preview window, select Close Preview. Parent topic: Archiving Budget Letters

Help Guide for NextGen® Enterprise PM 8

View an Archived Budget Statement

Open NextGen® Enterprise PM. Select Account. The Account Lookup window opens. Enter search criteria fields to search the desired account. Select Find. All existing accounts that match the search criteria appear in the Account List section. In the Account List, select the account, and then double-click the account. The Account Profile window opens. Select the Notes tab. Select Folders, and then select Budget Statements. A number in parentheses (n) indicates the number of archived budget statements available in the folder for the account. Date/Time, Insurance Balance, Patient Balance, Print/Export/Electronic, and Creator fields appear on each statement. To open and view an archived budget statement, do one of the following: Select the desired statement, and then double-click to open the statement. select the desired statement, and then right-click and select Open from the menu. The Budget Statement Preview window displays an image of the original statement, including header, body, and fo

View an Archived Account Collection Letter

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View an Archived Budget Statement