If you are an administrator, you can set preferences to retrieve the latest coinsurance amount from the real-time transactions. The Real Time Transaction option is available only if the system is working in a real-time system.
- Open NextGen® Enterprise PM.
- From the Admin menu, select .
The Practice Preferences window opens.
- Select Pre-Services in the preference list, and then select the Search for Coinsurance tab.
- Select Real Time Transaction as the source for coinsurance amount.
- Select OK.