You activate this process from the Claims Request Lookup window.
- On the Claims Request Lookup window, in the Request Status field select Hold.
Note: When Hold is not selected in the Request Status field, the Consolidate Same Day Claims option is not available on the right-click menu.
- Set the applicable search criteria on the Claim Request Lookup window and select the Find button.
The
Claim Requests list box displays with the claims that meet the search criteria. A green check mark

in the CSC column indicates a consolidated service claim.
- Select the same day of service claims that you want to consolidate.
- Right-click and select Consolidate Same Day Claims.