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Reverse a Charge
To reverse a charge, do the following:
Open
NextGen® Enterprise PM
.
Select
Charges
.
The
Charge Posting
window opens.
Enter a new charge.
Select
QTY
, and then enter -1.
The system negates the original charge.
Type a note in the
Notes
field to explain the reversal for audit purposes.
Select
OK
.
Note:
If the initial charge had an automatic adjustment applied to it, you must edit the initial charge before reversing a charge.
Reverse a Charge
Help Guide for NextGen® Enterprise PM 8
Delete a Charge
Open NextGen® Enterprise PM. Select Charges. The Charge Posting window opens. Select the patient and the charge you want to delete. The system displays the charges for the selected encounter. You can do one of the following to delete a charge. Select the charge, and then select Delete. Right click the charge, and then select Delete. Note: The Delete button on the Charge Posting window is available for unprocessed charges with no transactions or auto adjustments. Select Save. Parent topic: Deleting Charges
Help Guide for NextGen® Enterprise PM 8
Reverse a Charge
To reverse a charge, do the following: Open NextGen® Enterprise PM. Select Charges. The Charge Posting window opens. Enter a new charge. Select QTY, and then enter -1. The system negates the original charge. Type a note in the Notes field to explain the reversal for audit purposes. Select OK. Note: If the initial charge had an automatic adjustment applied to it, you must edit the initial charge before reversing a charge. Parent topic: Deleting Charges
Help Guide for NextGen® Enterprise PM 8
Delete a Charge
Open NextGen® Enterprise PM. Select Charges. The Charge Posting window opens. Select the patient and the charge you want to delete. The system displays the charges for the selected encounter. You can do one of the following to delete a charge. Select the charge, and then select Delete. Right click the charge, and then select Delete. Note: The Delete button on the Charge Posting window is available for unprocessed charges with no transactions or auto adjustments. Select Save. Parent topic: Deleting Charges
Help Guide for NextGen® Enterprise PM 8
Void a Charge with No Transactions
Open NextGen® Enterprise PM. Select Charges. The Charge Posting window opens. Select the patient and encounter. Select a charge that you want to void. Do one of the following: Select Void. Right-click and then select Void. A message appears stating that if you void the charge, the charge cannot be reversed. To void the charge, select OK. In the charge ledger, the voided charge is now crossed-out. The original charge amount and quantity are reversed using a system-generated Void Charge adjustment transaction code. The reversed amount appears in the Adjustment column of the ledger. To view the system-generated transaction, right-click on the charge and then select Expand All. A row appears below the voided charge showing the Void Charge adjustment transaction code and the voided amount in the Pat Amt column. The padlock icon indicates the transaction is locked and cannot be undone. Parent topic: Voiding Charges
Help Guide for NextGen® Enterprise PM 8
Void a Charge with No Transactions
Open NextGen® Enterprise PM. Select Charges. The Charge Posting window opens. Select the patient and encounter. Select a charge that you want to void. Do one of the following: Select Void. Right-click and then select Void. A message appears stating that if you void the charge, the charge cannot be reversed. To void the charge, select OK. In the charge ledger, the voided charge is now crossed-out. The original charge amount and quantity are reversed using a system-generated Void Charge adjustment transaction code. The reversed amount appears in the Adjustment column of the ledger. To view the system-generated transaction, right-click on the charge and then select Expand All. A row appears below the voided charge showing the Void Charge adjustment transaction code and the voided amount in the Pat Amt column. The padlock icon indicates the transaction is locked and cannot be undone. Parent topic: Voiding Charges
Help Guide for NextGen® Enterprise PM 8
Modify Discounts on Charges
To modify discounts on charges, do the following: Open NextGen® Enterprise PM. Select Charges. The Charge Posting window opens. Select the desired patient and encounter. Select Discounts on the Charge Posting toolbar. The Discounts window opens. Edit the desired fields to modify discounts on charges. Select OK. The application reverses the original discount adjustments from the parent charge and tax charges. It then applies new discounts to the parent charges and their associated tax charges using the selected Non-In Progress discount adjustment code. After the new adjustments are posted to the system-generated transaction batch, the application checks to see if any of the discounts need to be approved. When the adjustments are then approved, the new adjustments become finalized within the A/R: Adjustments display in financial reports. Adjustments display in black ink within the patient chart. Patient Statements generated display the new discount adjustments. Parent topic: Charge Disco
