Select the Encounters tab, and then the General sub-tab.
From the Encounters list, select the encounter to be deleted.
Select the Insurance sub-tab.
In the Encounter Insurance section, select a payer to be removed.
Right-click and select Delete from the menu.
A prompt appears asking to confirm the removal of encounter insurance.
To remove the payer, select OK.
One of the following occurs:
If the payer is not associated with charges or claims, it is removed from the encounter.
If the payer is associated with charges, the following prompt appears stating that there is a dollar amount in balance control bucket [n] and that the balance control must be updated before this payer can be deleted.
If the payer is associated with claims, then a prompt appears asking if you are sure about removing insurance as the insurance is still attached to claims.
Repeat from step 5 to step-7 for additional insurances to be removed.
