NextGen Knowledge Center

Rebill an Invoice

You can rebill an invoice for the following:

  • When you enter an incorrect charge and modify it after the invoice was billed.
  • When you add charges after the invoice was billed.
  • When the payment is not received for a billed invoice.
  1. Open NextGen® Enterprise PM.
  2. Select Account.
    The Account Lookup window opens.
  3. Enter the employer name in the Employer/Last Name field, and then clear the People Accounts check box.
  4. Select Find.
    The employer displays in the Account List section.
  5. Double-click the account.
    The Account Profile window opens.
  6. Select the Inv Summary tab.
  7. Select the invoice to rebill.
  8. Select Open Menu , and then select Rebill.
    The invoice status changes from Billed to Rebill. The invoice can be printed and rebilled now, or it can be printed later in a batch with other unbilled/rebilled invoices.