Deleting Charges

Help Guide for NextGen® Enterprise PM 8

Voiding Charges

You can void the processed charge from the encounter on the Charge Posting window. A voided charge remains on the encounter. The original charge amount and quantity are automatically reversed. You cannot void a processed charge with an unposted transaction. You must remove the transaction if you want to void the charge. You can void a processed charge with a posted transaction. The posted transaction results in a credit balance on the voided charge. The Void button on the Charge Posting window is available for the following: Processed charges with no transactions. Processed charges with auto-adjustments. Processed charges with posted transactions. Note: When you void a charge, tax charges are also voided. Void a Charge with No Transactions You can void a charge with no transactions. Void a Charge with Contract Auto-Adjustments You can void a charge with Contract Auto-Adjustments. View a Voided Charge from the Patient Chart You can view voided charges on the Patient Chart, Transactions

Help Guide for NextGen® Enterprise PM 8

Deleting Charges

You can delete unprocessed charges with no transactions or auto adjustments from the encounter on the Charge Posting window. A deleted charge is removed from the encounter. You cannot delete an unprocessed charge with an unposted transaction. You must remove the transaction if you want to delete the charge. You cannot delete an unprocessed charge with a posted transaction. Even if the transaction is reversed, the charge cannot be deleted. It can be voided. The Delete button on the Charge Posting window is available for unprocessed charges with no transactions or auto adjustments. Delete a Charge You can delete a charge on the Charge Posting window. Reverse a Charge You can reverse the existing chage with the new charge.

Help Guide for NextGen® Enterprise PM 8

Voiding Charges

You can void the processed charge from the encounter on the Charge Posting window. A voided charge remains on the encounter. The original charge amount and quantity are automatically reversed. You cannot void a processed charge with an unposted transaction. You must remove the transaction if you want to void the charge. You can void a processed charge with a posted transaction. The posted transaction results in a credit balance on the voided charge. The Void button on the Charge Posting window is available for the following: Processed charges with no transactions. Processed charges with auto-adjustments. Processed charges with posted transactions. Note: When you void a charge, tax charges are also voided. Void a Charge with No Transactions You can void a charge with no transactions. Void a Charge with Contract Auto-Adjustments You can void a charge with Contract Auto-Adjustments. View a Voided Charge from the Patient Chart You can view voided charges on the Patient Chart, Transactions

Help Guide for NextGen® Enterprise PM 8

Remove Charges from an Encounter to be Deleted

You cannot delete encounters with processed charges or with charges with posted transactions. Access the Patient Chart. Select the Encounters tab, and then the General sub-tab. From the Encounters list, select the encounter to be deleted. Right-click and select Charges from the menu. The Charge Posting window opens. From the ledger section of the window, select a charge to be deleted. Select the Delete button. A prompt appears asking to confirm if you want to delete this charge. To delete the charge, select OK. The charge is deleted from the encounter. Repeat steps 5-7 for additional charges to be deleted. Close the Charge Posting window. Parent topic: Delete Encounters

Help Guide for NextGen® Enterprise PM 8

Remove Charges from an Encounter to be Deleted

You cannot delete encounters with processed charges or with charges with posted transactions. Access the Patient Chart. Select the Encounters tab, and then the General sub-tab. From the Encounters list, select the encounter to be deleted. Right-click and select Charges from the menu. The Charge Posting window opens. From the ledger section of the window, select a charge to be deleted. Select the Delete button. A prompt appears asking to confirm if you want to delete this charge. To delete the charge, select OK. The charge is deleted from the encounter. Repeat steps 5-7 for additional charges to be deleted. Close the Charge Posting window. Parent topic: Delete Encounters

Help Guide for NextGen® Enterprise PM 8

Delete a Charge

Open NextGen® Enterprise PM. Select Charges. The Charge Posting window opens. Select the patient and the charge you want to delete. The system displays the charges for the selected encounter. You can do one of the following to delete a charge. Select the charge, and then select Delete. Right click the charge, and then select Delete. Note: The Delete button on the Charge Posting window is available for unprocessed charges with no transactions or auto adjustments. Select Save. Parent topic: Deleting Charges

Deleting Charges

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