NextGen Knowledge Center

Charge Posting Alerts/Warnings for a Program

When you enter charges on an encounter that is linked to a program with service item, diagnosis or provider credential limitations defined in File Maintenance, a warning message displays if a charge does not meet all program requirements.

On the Charge Posting window, when a mismatch is found between the encounter program and the charge, one or more of the following warning messages displays after selecting Save to save the charge.

  • Mismatch between the encounter Program and the charge Service Item:
    The Service Item is not valid for this program.
    Charge Posting Alert/Warning 1

  • Mismatch between the encounter Program and the charge Diagnosis:
    The Diagnosis Code(s) are not valid for this program.
    Charge Posting Alert/Warning 2

  • Mismatch between the encounter Program and the charge Rendering:
    The Rendering charge provider does not have required credential for this program.
    Charge Posting Alert/Warning 3

  • Mismatch between the encounter Program and the charge Service Item, Diagnosis and Rendering:
    Charge Posting Alert/Warning 4