NextGen Knowledge Center

Aging Dates

  • Create Date: Aging is based on the charge Create Date, which is captured during charge entry for each line item and reflects the date the charge was created or entered on the Charge Posting window. The date is equal to the current system date and it cannot be modified.
  • Date of Patient Responsibility: Aging is based on the encounter Patient Responsibility Date, which is captured when all remaining charge line item balances on an encounter have been settled to the Pat Amt (patient amount) bucket in the Balance Control window. The Ins1 Amt, Ins2 Amt, and Ins3 Amt (insurance amount) buckets must be $0.00. The date is equal to the current system date and it cannot be modified. However, the date is removed if any charge line item balance on the encounter is settled back to the Ins1 Amt, Ins2 Amt, or Ins3 Amt buckets in the Balance Control window.
  • Date of Service: Aging is based on the charge Service Date, which is captured during charge entry for each line item and reflects the date the service was rendered. The date defaults to the Charge Posting window from the Billable Date field on the Encounter Maintenance window. The date can be modified either before or after the practice closing process.
  • Encounter Date: Aging is based on the Encounter Date, which is captured when an encounter is created and reflects the date the patient was seen. If the encounter is created from the Appointment Book check-in process, the date defaults from the appointment date. If the encounter is created from the Patient Chart, the date defaults to the current system date. In either case, the date can be modified.
  • First Bill Date: Aging is based on the encounter First Bill Date, which is captured when the encounter status changes from Unbilled to Billed and reflects the date the encounter was first billed. This happens when the encounter successfully passes all claim edits during the billing process for the first time. The date is equal to the current system date and it cannot be modified.
  • Last Bill Date: Aging is based on the encounter Last Bill Date, which is captured each time an encounter is billed and reflects the date the encounter was last billed. This happens when the encounter successfully passes all claim edits during each billing process. The date is equal to the current system date and it cannot be modified.
  • Process Date: Aging is based on the charge Process Date, which is captured during the practice closing process. For Auto Close, the date is the same as the current system date unless the process date was overridden (backdated) on the Charge Posting window. For Manual Close, the date is the Current Process Date displayed on the Practice Closing window unless the process date was overridden (backdated) on the Charge Posting window. In either case, the date cannot be modified after the closing process has run. However, the date can be modified prior to the closing process if the user has the appropriate security.
  • Statement Aging Date: Aging is based on the charge Statement Aging Date, which is captured when the charge is entered in NextGen® Enterprise PM. The date is equal to the current system date and it cannot be modified. However, the date is reset when one of the following occurs:
    • A payment is posted
    • Charge line item balances are shifted between buckets in the Balance Control window.