NextGen Knowledge Center

Activate the AutoWorker Task

The purpose of this task is to send a collection letter when the system date is after the card's expiration date and the card is expired.

  1. In File Maintenance > Master Files > Task Types on the Task Types List window select the open menu button and select New.
    The Task Types window opens.
  2. Select the Auto Creation tab.
  3. Complete the following required fields:
    • Task Type - enter the task type as defined by your organization.
    • Source Type - select Account.
  4. In the Activate column, select the Active Credit Card on file will expire in <0> days.
  5. Right-click and select Open.
    The Task Type Options window opens.
  6. To select the number of days in advance that you want to be notified when an active credit card expires, select the number in the Parameter 1 field, and then select OK.
  7. Select the Auto Worker tab.

  8. Complete the following required fields:
    • Task Type - enter the task type as defined by your organization.
    • Source Type - select Account.
    • In the Activate column, select Add collection letter of <unknown> to the account. Send collection letter in next run <Y/N>.
  9. Complete the other fields as required by your organization.
  10. Select OK.