Patient Pay Practice Preferences

The Patient Pay Practice Preferences provides options related to patient payments that are processed electronically in NextGen® Enterprise PM, similar to an ERA 835 file. The electronic file comes from a bank instead of a payer.

A practice would set this up with their financial institution. Patients that owe balances would send their payments to the bank instead of sending it to the practice. The bank would then deposit the money into the practice's account and send the practice a file that can be imported into NextGen® Enterprise PM, just as an ERA file is imported. A transaction batch is automatically created when the file is imported, and a report is generated similar to the ERA Import Posting report.