Select Master Files > Practice > Dunning Messages.
The Dunning Messages List window opens.
Do one of the following:
To add new dunning messages, select Open Menu and select New.
To modify existing dunning messages, select the item in the list, select the Open Menu button and select Open.
The Dunning Message Master Maintenance window opens.
Note: The display of the window is determined by the Dunning messages by Aging or Dunning messages by Statement Counter setting in Practice Preferences > Statements.
In the Dunning Master Name field, enter a name for the set of dunning messages being defined. The name does not print on statements. This is a required field.
In the Note field, enter any additional information for the messages being defined. The note does not print on statements.
The first column displays one of the following:
Select Aging Category, The Aging Category displays pre-defined categories that cannot be modified. The categories are: 0-30, 31-60, 61-90, 91-120 and 121+.
Select Statement Counter, The Statement Counter displays pre-defined counters that cannot be modified. The counters are: 0, 1, 2, 3 and 4+.
In the Message field for each category or counter, enter a message to print in the body of statements after the last encounter listed. An entry is not required for each category or counter.
