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Test SSL Connections

On the HTTP Sender, Web Service Sender, and File Reader/Writer (FTP mode), you can test SSL connectivity using the appropriate connector service. For example, for the HTTP Sender connector, on an Edit Channel - Destinations page - HTTP Sender Settings section, select the Test Connection button.

Selecting the Test Connection button in the HTTP Sender Settings section

When connections are tested, several possible error messages could appear:

  • If the server presents certificates that are not trusted by the connector, a Warning window appears.
    Warning window for a certificate chain that is not currently being trusted.

  • This Warning message says that, to proceed, you need to add the certificate in question to the list of trusted certificates. To do this:
    • On the Channel list page, select the channel you'd like to edit.
    • Select the Destination tab.
    • On the Edit Channel page, SSL Settings section, select the Wrench icon.
    • On the SSL Settings window - Trusted Server Certificates, select the Wrench icon.
      Selecting the icon for trusted server certificates

    • On the Trusted Certificates window, select the Import button.
      Selecting Import on the Trusted Certificates window

      The Import Certificate window appears with the https:// field is pre-populated with the appropriate URL.
      Import Certificate window

    • Select Get Certificates to obtain the certificates for the appropriate URL. The certificates appear in the Certificates list.
    • Select Import to open the Trusted Certificates window.
      Selecting Import on the Import Certificate window

    • On the Trusted Certificates window, select OK.
      Selecting OK on the Trusted Certificates window.

      Because you have edited the configuration, a Select an Option window appears, informing you of certain information concerning your changes.
    • Select OK.
      Confirmation message for saving a configuration

      The Trusted Certificates and Import Certificate windows close to reveal the SSL Settings window with the newly trusted values for Trusted Server Certificates.
    • Select OK.
      Updated value for Trusted Server Certificates

      On the Edit Channel page - Destination page - HTTP Sender Settings section, select the Test Connection button. Information on the window should indicate that the test succeeded.
    • Select OK.
      Result from a successful connection test

    • A different Warning window appears if the SSL connection test fails due to an invalid hostname.
      Warning for SSL Connection Failed with an Invalid Hostname

      To resolve this:
      • Correct your hostname. - OR -
      • Contact the server's manager and having them present a server certificate that includes the hostname you are using as a CN or SAN - OR -
      • Disable hostname verification on the SSL Settings window.
        Disabling Hostname Verification