NextGen Knowledge Center

No Authorization Required

You cannot mark a payer as Not Req if that payer has an existing authorization that has not been marked as Done. If an existing authorization exists, you must mark it as Done prior to being able to select the Not Req button.

If no authorization is required for a payer:

  1. Select the payer from the Insurance Information grid.
  2. Select the Not Req button.
    Not Req button under the Insurance Information grid

    The Req column next to the payer in the Insurance Information grid then has NR (not required) and the Action field in the Precertification/Authorization grid displays "Pre-cert not required".

    Req column on the Insurance Information grid and Action column in the Precertification/Authorization grid

    This Insurance grid on Homepage displays the payer Pre-cert requirement as Not Required.