The Lookup External ID action enables you to display the patient's ID from an external system in a predefined field.
 
 
  - Follow the applicable steps in General Trigger Setup.
 
  - Select the Lookup External ID action. 
   
    The Lookup External System Patient ID window opens.
   
 
  - Select the External System and External Patient from the list. 
 
  - To save the information and close the window, select OK. 
 
  - If necessary, set up a specific condition for the Lookup External ID action to be triggered. 
 
  - Select OK and save your template.