NextGen Knowledge Center

Promote or Demote Insurance

After you add an insurer to the profile for a patient or other person, you can promote or demote the insurance provider. You can promote the payers only up to the insured level. You cannot promote a payer, with a relation as a subscriber, higher than a payer with the patient as the subscriber on this window.
  1. In the Insurance Listing section of the Demographics tab, select the applicable insurer.
  2. In Insurance Listing, select the applicable insurer.
  3. Select the open menu icon, and then select Promote or Demote.
  4. Select OK.
Promote or Demote Insurance