Modify, Hide, or Restore Support Roles

NextGen® Enterprise EHR Help

Add a Support Person for a Patient

You can enter people that play an important role in the support of a person or patient in the practice. A support role can be a caregiver, an emergency contact, or a next of kin. Open the Person Information or Patient Information window for the desired person or patient. Select the Relations/Role tab. In Support Role, select the open menu icon, and then select New. In the Add Support Role Information window, enter the support person's first and last name. Select from Relationship, Support Role, and other fields as needed. Select OK. Note: If a person in a new support role has the same last name and first name as an existing support person, a message about duplicate support records appears. To continue adding the new record, you can select OK. To update one of the existing records, you can select Cancel, reopen the existing support role record, and then edit the appropriate fields. Parent topic: Support Role Information

NextGen® Enterprise EHR Help

Support Role Information

In the Support Roles section of the Relations/Roles tab, you can enter people that play an important role in the support of a person or patient in the practice. A support role can be a caregiver, an emergency contact, or a next of kin. Support roles and relationships are stored as separate demographic records in the database. Relationships are assigned a person number, and they are part of the Master Person Index (MPI). Relationships can be found from the People Lookup and Patient Lookup windows. Support roles are not assigned a person number, and they are not part of the MPI. Support roles cannot be found from the lookup windows. If a person is both a relationship and a support role for a patient in the practice, updating the demographic record for one does not update the demographic record for the other. Support Role information is stored at the practice level; therefore, each practice can enter and maintain different information for a person or patient. The Support Role section of t

NextGen® Enterprise EHR Help

Modify a Support Role

Open the Person Information or Patient Information window for the desired person or patient. Select the Relations/Roles tab. In the Support Role section, select the row for the support role to be modified. Select the Open Menu button, and select Open. The Modify Support Role Information window appears. Modify information for the support role as needed. To save changes and close the window, select OK. Parent topic: Support Role Information

Help Guide for NextGen® Enterprise PM 8

Modify a Support Role

Open the Person Information or Patient Information window for the desired person or patient. Select the Relations/Roles tab. In the Support Role section, select the row for the support role to be modified. Select the Open Menu button, and select Open. The Modify Support Role Information window appears. Modify information for the support role as needed. To save changes and close the window, select OK. Parent topic: Support Role Information

Help Guide for NextGen® Enterprise PM 8

Hide a Support Role

Open the Person Information or Patient Information window for the desired person or patient. Select the Relations/Roles tab. In the Support Role section, select the row for the support role to be hidden. Select the Open Menu button and select Hide. The following prompt appears: Confirm hide of [Support Role Name]? To hide the support role, select Yes. The hidden icon displays to the left of the support role's name. A check mark appears next to Hide in the Open menu. Parent topic: Support Role Information

NextGen® Enterprise EHR Help

Hide a Support Role

Open the Person Information or Patient Information window for the desired person or patient. Select the Relations/Roles tab. In the Support Role section, select the row for the support role to be hidden. Select the Open Menu button and select Hide. The following prompt appears: Confirm hide of [Support Role Name]? To hide the support role, select Yes. The hidden icon displays to the left of the support role's name. A check mark appears next to Hide in the Open menu. Parent topic: Support Role Information

Modify, Hide, or Restore Support Roles

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