NextGen Knowledge Center

Resolve an Active Problem

You can set a selected active problem to the resolved state.
  1. Select the patient's encounter that contains the problem to resolve.
  2. Select an active problem in the Problem List.
  3. Do one of the following:
    • Right-click the problem, and then select Resolve.
    • On the problem list data entry area toolbar, select Resolve.

      The Problem Status field updates to display Resolved. The Resolved Date field is selected and displays the current date.

  4. If necessary, change the Resolved Date.
    When you change the Resolved Date, the Resolved By field displays your user ID and the Resolved Reason field becomes available.
  5. Enter the appropriate Resolved Reason.
  6. Select Accept to save the changes.