Remove
NextGen® Enterprise EHR
Alerts
On the
Patient Alerts
window, select the alert line(s), and then select
Remove
.
The system displays a removal confirmation message.
Select
Yes
.
To close the
Patient Alerts
window, select
Close
.
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NextGen® Enterprise EHR Help
Sort Alerts
To sort the alerts list alphabetically by alert type in ascending or descending order, select the up or down arrow to the left of the Type column on the Patient Alerts window. Parent topic: EHR Alerts Tab
NextGen® Enterprise EHR Help
Filter NextGen® Enterprise EHR Alerts by Type
The EHR tab lists all alert types on the Patient Alerts window by default. To display only a certain alert type, select it from the Filter list. For example, to display only Chart alerts, select Chart from the Filter list. Parent topic: EHR Alerts Tab
NextGen® Enterprise EHR Help
Acknowledge NextGen® Enterprise EHR Alerts
When you open a patient's chart, any alert marked for acknowledgement appears for you to read and acknowledge, even if another user has already acknowledged it. You can acknowledge the alert immediately or at a later time. You can acknowledge multiple alerts at a time. On the Patient Alerts window, select Add/Edit. The Add/Edit Alerts window opens. Select the alert row(s), and then select Acknowledge. The Patient Alerts window closes. If you open the Patient Alerts window again, a green check mark appears next to the alert type. Note: After you acknowledge an alert, the alert does not display for your acknowledgment again during the same logon session. However, the alert appears for acknowledgment by other users who access this patient chart. Snooze and Acknowledge NextGen Enterprise EHR Alerts Parent topic: EHR Alerts Tab Related tasks Snooze and Acknowledge NextGen Enterprise EHR Alerts
NextGen® Enterprise EHR Help
EHR Alerts Tab
The EHR tab displays the total number of NextGen® Enterprise EHR alerts and lists each alert type and message in a table. Certain alerts may be set to display in bold red type with a flag symbol to make them stand out in the list. The alerts that require acknowledgement are placed at the top of the chart and are selected by default when you open the Patient Alerts window. You can filter NextGen® Enterprise EHR alerts by type and change the sort order. You can also remove alerts if they are not needed. To perform alert actions, you can select buttons at the bottom of the window or select actions from a right-click menu. Filter NextGen Enterprise EHR Alerts by Type Sort Alerts Acknowledge NextGen Enterprise EHR Alerts Remove NextGen Enterprise EHR Alerts Parent topic: View Patient Alerts
NextGen® Enterprise EHR Help
Clear Assigned Alerts
On the Add/Edit Alerts window, clear the check box for the assigned alert message under the applicable alert type. If you added any comments or selected the associated Show in Red & Bold check box or Pop-up for Acknowledgement check box, they are also cleared. Select Save & Close. Parent topic: Assign NextGen Enterprise EHR Alerts for Individual Patients
NextGen® Enterprise EHR Help
View Patient Alerts
You can view a quick list of all available NextGen® Enterprise EHR and NextGen® Enterprise PM alerts for the patient on the Patient Information Card (PIC). You can also open the Patient Alerts window to view, acknowledge, add, edit, snooze, and remove the patient's NextGen® Enterprise EHR and NextGen® Enterprise PM alerts. Note: The Alerts button in red color with a numeric count; indicates that there are patient alerts available. For example, . When there are no alerts, the button appears as . Open NextGen® Enterprise EHR, and select a patient from Patient Lookup window. To view a quick list of available alerts for the patient; on the PIC, hover over Alerts.The Alerts table appears listing the patient alerts by type and description. Alerts that require acknowledgement, appear at the top of the list, denoted by red-colored text and the indicator. Note: If you configure the Practice Preferences settings in File Maintenance to include NextGen® Enterprise PM alerts, such alerts appear in
