NextGen Knowledge Center

Open View/Add Synonyms Window in the Problems List

When you right-click the problem from the search results displayed in the problem search window, the View/Add Synonyms menu item displays. The View/Add Synonym menu items enable you to open the View/Add Synonyms window.
  1. In the Problem List, select Add Problem.
    The Add Problem window opens.
  2. Search for a problem.
  3. In the list of search results, locate the problem to add a synonym to.
  4. Right-click the problem.
    The View/Add Synonyms menu item opens.
    Search results

  5. Select the View/Add Synonym option.
    The View/Add Synonyms window opens.
    View/Add Synonyms