NextGen Knowledge Center

Enroll Provider in ePA at the Retail Service Level

To send electronic prior authorization requests, a provider must have Retail Service Level enrollment in ePA.

  1. In File Maintenance, Providers master file, select a provider.
  2. In the Modify Provider Information window, go to the ePrescribing tab, then navigate to the Retail Level Service Level section, select ePA.
  3. Select open menu > Retail > Enroll or Update.
    Modify Provider Information