NextGen® Background Business Processor Error Tracking

When NextGen® Background Business Processor launches NextGen® Enterprise PM and the Report Server during normal job processing:

• The NextGen® Background Business Processor Engine writes error messages to the ODBC Error Log if possible. If it is not possible for the NextGen® Background Business Processor Engine to write to the ODBC Error Log, it writes to the Application Event Log.
• The NextGen® Background Business Processor application logs application errors from NextGen® Enterprise PM and Report Server in the NextGen® Background Business Processor package history table and displays the error messages in the history details portion of the History List window in BBP Manager.
• The NextGen® Background Business Processor application writes database errors from NextGen® Enterprise PM and Report Server to the standard NextGen ODBC Error log.
• The NextGen® Background Business Processor application logs job success or failure in the NextGen® Background Business Processor package history. When a job fails, it records the failure with the error number and message.