Install the NextGen® Background Business Processor Engine Service

The NextGen® Background Business Processor Engine Service is a program that runs in the background on the computer on which it is installed. Its job is to regularly query the NextGen database to determine if there are any packages to run on the server. To execute the requested processes, the NextGen® Background Business Processor Engine Service launches modules of the NextGen® Enterprise PM application or the Report Server behind the scenes to perform the needed tasks.

For example, if you use the NextGen® Background Business Processor Manager to set up pending paper claims to print automatically every day at 3:00 PM, the NextGen® Background Business Processor Engine Service sees the NextGen® Background Business Processor setting recorded in the NextGen database. The NextGen® Background Business Processor Manager acts upon it by launching NextGen® Enterprise PM in the background at 3:00 PM and commanding it to print all pending paper claims.

Note: The computer running the NextGen® Background Business Processor Engine Service must stay on 24 hours a day - or, at least, it must be running during all times when NextGen® Enterprise PM processes are scheduled to execute. If the NextGen® Background Business Processor Engine Service is not active during a scheduled process execution, the process cannot run. If the computer onto which you install the NextGen® Background Business Processor Engine Service regularly shuts down and reboots, set the service to start automatically.

When installing the NextGen® Background Business Processor Engine, if the password of the user account (with which the NextGen® Background Business Processor Engine service logs on) changes, the NextGen® Background Business Processor Engine service cannot function. Hence, NextGen recommends you to create a network of NextGen® Background Business Processor User account that has the appropriate permissions and a password that does not expire. This NextGen® Background Business Processor User network must:

Have rights to log on as a Windows service
Have the same printers installed that the person who is setting up the NextGen® Background Business Processor jobs has installed
Have access to the network locations (if any) specified in the NextGen® Background Business Processor jobs

Open NextGen® Background Business Processor Manager from the Application Launcher.

Note: Make sure you log on to the NextGen® Background Business Processor Manager on the computer you want to use to run the NextGen® Background Business Processor Engine Service.
Select the Install Engine Service on [name of your computer ] option from the Engine menu on the NextGen® Background Business Processor Manager main menu.
The Service Account Information window opens.

Note: The server name displayed in the window is the name of the computer on which you launched the NextGen® Background Business Processor Manager. NextGen® Background Business Processor regards any computer that runs the NextGen® Background Business Processor Engine Service to be a server, even if the computer is technically not a server.
Make sure that the selected Domain corresponds to the network domain for the user account.
Enter the user name and password required to access the computer on which the NextGen® Background Business Processor Engine Service is installed.
Select Automatic as the Service start type.
Select OK.

Install the NextGen® Background Business Processor Engine Service

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