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Add a Patient Recall

Select Add to open the Patient Recalls template.
Select When or Date field to select an interval or a specific date.
Select Appointment Type and select a type of appointment from the list.
Select Reason and select the reason for scheduling the appointment.
Enter any Comments.
Select the Sign off checkbox.
The system displays the Completed by and Date fields with current user logged onto the systems and the current date.
The Tickler Dept Use Only section allows you to use the recall plan as a tickler file to send out reminder notices to patients. After you select the required recall plan details from the fields in the Tickler Dept Use Only section, select the Update PM button. The recall plans updates in the NextGen® Enterprise PM chart.

Note: A patient must have a NextGen® Enterprise PM chart before you can use a Recall plan. You must create the Recall plan in File Maintenance and the Event in the NextGen® Enterprise PM.
Select Save and then Select Close.
Any future appointments entered in the NextGen® Enterprise PM appear in the Patient Future Appointments grid.

Enter the Patient's Procedure Details

Add a Patient Recall

NextGen® Adaptive Content Engine Help Enterprise 8.3.1

Patient Recalls Panel on the Home Page - Ambulatory Surgery Template

The Patient Recalls panel allows you to view patient's past and future appointment details, add and edit recalls, and allows patient recalls back to NextGen® Enterprise PM. Patient Recalls Add a Patient Recall Parent topic: Home Page - Ambulatory Surgery Template

Help Guide for NextGen® Enterprise PM 8

Modify a Recall Plan

A patient’s existing Recall Plan can be modified from the following areas in NextGen® Enterprise PM: Appointment Book Add/Edit Appointment window > Recall/Waitlist tab Appointment List/Lookup Chart > Patient Information Bar > Recall Plans button Chart > Clinical History/Notes tab Chart > Encounters tab Checkin / Checkout AutoFlow Sequence > Patient Recall Note: If a patient’s recall plan has been stopped, ether automatically by the system or manually by a user, it cannot be modified. Modify a Recall Plan from the Appointment Book Modify a Recall Plan from the Add/Edit Appointment Window Modify a Recall Plan from the Appointment Lookup Window Modify a Recall Plan from the Patient Chart > Patient Information Bar > Recall Plans Button Modify Recall Plan You can send the recall plan messages from the Edit Recall Plan Window. View 'Created By' and 'Modified By' Information for a Recall Plan Parent topic: Recall Plans

Help Guide for NextGen® Enterprise PM 8

Modify a Recall Plan

A patient’s existing Recall Plan can be modified from the following areas in NextGen® Enterprise PM: Appointment Book Add/Edit Appointment window > Recall/Waitlist tab Appointment List/Lookup Chart > Patient Information Bar > Recall Plans button Chart > Clinical History/Notes tab Chart > Encounters tab Checkin / Checkout AutoFlow Sequence > Patient Recall Note: If a patient’s recall plan has been stopped, ether automatically by the system or manually by a user, it cannot be modified. Modify a Recall Plan from the Appointment Book Modify a Recall Plan from the Add/Edit Appointment Window Modify a Recall Plan from the Appointment Lookup Window Modify a Recall Plan from the Patient Chart > Patient Information Bar > Recall Plans Button Modify Recall Plan You can send the recall plan messages from the Edit Recall Plan Window. View 'Created By' and 'Modified By' Information for a Recall Plan Parent topic: Recall Plans

Help Guide for NextGen® Enterprise PM 8

Recall Plans

In cases where a patient requires a future follow-up appointment and that appointment cannot be scheduled now, a Recall Plan can be entered for the patient instead. For example, a patient that was seen by a provider today to have a specific test performed may need to return next year to have the test performed again. Recalls are used in NextGen® Enterprise PM as a mechanism of sending one or more letters to the patient reminding them that they are due to return to the practice for a particular type of appointment. Recall Plans are set up in File Maintenance > PM Practice Master Files. The set up for each recall plan defines the number of days within which patients are expected to return. The return event, resource and location can be defined for each recall plan, as well as the number and frequency of reminder letters to be sent to patients. Reference: For information on setting up Recall Plans in File Maintenance, refer to the File Maintenance Master Files Guide for NextGen Enterprise

Help Guide for NextGen® Enterprise PM 8

Recall Plans

In cases where a patient requires a future follow-up appointment and that appointment cannot be scheduled now, a Recall Plan can be entered for the patient instead. For example, a patient that was seen by a provider today to have a specific test performed may need to return next year to have the test performed again. Recalls are used in NextGen® Enterprise PM as a mechanism of sending one or more letters to the patient reminding them that they are due to return to the practice for a particular type of appointment. Recall Plans are set up in File Maintenance > PM Practice Master Files. The set up for each recall plan defines the number of days within which patients are expected to return. The return event, resource and location can be defined for each recall plan, as well as the number and frequency of reminder letters to be sent to patients. Reference: For information on setting up Recall Plans in File Maintenance, refer to the File Maintenance Master Files Guide for NextGen Enterprise

NextGen® Enterprise EHR Help

Add a Patient to Recall Plans

You can add a patient to recall plans. Note: In System Administrator, if Access Rights for Chart/Recalls/Tasking is set to No, then you cannot access Recall on the NextGen Care® Population Management Hub toolbar. For more information about setting access permissions to Recall in NextGen Care® Population Management Hub, go to NextGen Healthcare Success Community and download the latest System Administrator Guide forNextGen®Enterprise. In NextGen Care® Population Management Hub, do one of the following: From the Cohorts tab, run a report. From the My Lists tab, run a list. From the Appointment Book tab, filter the patients. The patient list appears in the patient grid. In the patient grid, select the check box next to the patient's name. Select Recall. The Patient Recall window opens. Note: If active recall plans are not available, the Recall Plan Maintenance window opens where you can select required recall plan. Select the required recall plan. Select Close. The patient gets added to r