Alerts Tasks

Task Icon	Task Name	Description
	Refresh	Updates the Alerts Table. Note that the Alerts view automatically refreshes at an interval defined in the Administrator Settings.
	New Alert	Creates a new alert and enters the Edit Alert View.
	Import Alert	Imports an alert from an XML file on disk.
	Export All Alerts	Exports all alerts to separate XML files on disk.
	Export Alert	Exports a single alert to an XML file on disk.
	Delete Alert	Removes the alert from the server.
	Edit Alert	Enters the Edit Alert View for the selected alert.
	Enable Alert	Activates the alert so that it will begin receiving and acting upon events.
	Disable Alert	Deactivates the alert so that it will stop receiving and acting upon events.

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Alert Actions

This section of the Edit Alert View allows you to decide what actions to take after your alert has been triggered. You can take multiple actions all at once for a single trigger event, which may include sending e-mails to multiple users and dispatching messages to multiple channels. Protocols All protocols also support Velocity Variable Replacement, you can use any of the Alert Variables below, or any Global Map variable. Channel: The template is sent as a message to the channel selected in the Recipient column. The subject is not used for this protocol. Email: The subject and template is used to send an e-mail to the address specified in the Recipient column. User: Same as the Email protocol, the e-mail address used is the one configured for the selected user. Role: E-mails will be sent to all users within a particular Role-Based Access Control role. Only visible when User Authorization is installed. Alert Variables Parent topic: Edit Alert View

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Edit Alert Tasks

The following context-specific tasks are available throughout the Edit Alert View: Task Icon Task Name Description Save Alert Saves all changes made to the current alert. If the alert is enabled, it automatically listens for new events to trigger on. Note that since many alerts rely on dispatching e-mails, you are warned if your global SMTP settings are not configured on the Server Settings Tab. Export Alert Exports the current alert to an XML file. Parent topic: Edit Alert View

Advanced Alerting User Guide

Alert Tasks

The Alert Tasks pane includes a list of context-specific actions that you can perform for an alert. Image of the Alert Tasks pane You can perform the following tasks from the Alerts view: Task Icon Task Name Description Image of the Refresh icon used to update the Alerts table. Refresh Updates the Alerts table. Note that the Alerts view automatically refreshes at an interval defined in the Administrator Settings. Image of the New Alert icon used to create an alert. New Alert Creates an alert and enters the Edit Alert View. Image of the Import Alert icon used to import an alert from an XML file. Import Alert Imports an alert from an XML file on disk. Image of the Export all Alerts icon used to export all alerts to XML files. Export All Alerts Exports all alerts to separate XML files on disk. Image of the Export Alert icon used to export a single alert to an XML file. Export Alert Exports a single alert to an XML file on disk. Image of the Delete Alert icon used to remove alerts from the

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Export Group

Similar to exporting channels, when exporting channel groups you have the option to include all associated code template libraries: If Yes is chosen, the code template libraries shown in the dialog will be included and embedded into the channel group export XML. Whether you choose Yes or No, if you want to automatically make the same choice for all future exports, you can check the "Always choose" check box. That setting may be changed later in the Administrator Settings Tab. Parent topic: Group Tasks

Advanced Alerting User Guide

Overview of the Alerts View

The Alerts view serves as a dashboard where you can view your currently configured alerts. The Alerts view serves as a dashboard for your currently configured alerts. You can view which ones are enabled and how many times an alert has triggered since it was last enabled. Image of the Alerts view With Advanced Alerting installed, you can also view an alerts trigger count, its current escalation level, and the last time the escalation level was changed. There is also a log on the bottom portion of the view that contains information about each time an alert was sent out. Alerts Table The Alerts table shows the current status and action counters for all your configured alerts. Alerts Log The alerts log pane records information about each time an alert is sent out. Alert Tasks The Alert Tasks pane includes a list of context-specific actions that you can perform for an alert.

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Group Tasks

The following context-specific tasks for channel groups are available from the Channels View. Task Icon Task Name Description Save Group Changes Saves all changes made to channel groups and refreshes the Channels view. Assign To Group Moves the selected channel(s) into a specific group. New Group Creates a new channel group and adds it to the table. The user is prompted for the group name and description as described in the Edit Group Details task. This task appears after the channels view fully loads. Edit Group Details Allows the user to edit the group name and description. This can also be accessed by double-clicking the group row. For additional information, see Edit Group Details. Import Group Imports a channel group from an XML file. For additional information, see Import Group. Export All Groups Exports all channel groups in the table to their respective XML files. For additional information, see Export Group. Export Group Exports the selected channel group(s) to their respectiv

Alerts Tasks

Recommendations

Alert Actions

Edit Alert Tasks

Alert Tasks

Export Group

Overview of the Alerts View

Group Tasks

Alerts Tasks

Alert Actions

Edit Alert Tasks

Alert Tasks

Export Group

Overview of the Alerts View

Group Tasks