NextGen Knowledge Center

View Attachments

To view attachment content:

  • Double-click the row in the Attachments table,
  • OR, select the row in the Attachments table, then select the View Attachment task to the left.

A confirmation dialog pop up, asking you what type of viewer to use.

There are four types of attachment viewers: Text, Image, DICOM, and PDF. The dialog will try to pre-select the viewer for you based on the Type of the attachment. If you need to override that selection and choose a different viewer, you can do that by using the drop-down menu.
  • If you want to bypass this dialog and have the Message Browser always automatically open the viewer based on the Type of the attachment, you can check the Always choose check box. This setting can be reset later in the Administrator Settings Tab.

Once you have chosen a viewer, select the OK button to proceed.