NextGen Knowledge Center

Message Metadata

Metadata typically refers to important information about the message, but not the actual message content. Message Metadata includes:

  • Message ID: Every message for any given channel has a unique integer ID, the Message ID. The Message ID is used to organize data in the message browser and join connector messages together.

  • Connector Metadata ID: Each connector has its own ID, referred to as the connector metadata ID. The source connector always has a metadata ID of zero (0). Destination connector metadata IDs start at one (1) and increment for each new destination you add to the channel.

  • Status: Each connector message has a status, which tells the channel the current processing state. For example, the status could be RECEIVED, which means the raw data has been committed to the database, but the message is in the middle of being processed. It could be QUEUED, which may mean it is sitting in a queue waiting to be processed, or one or more attempts have been made to process the message, but it has not yet been successfully processed.

  • Timestamps: Timestamps are used to analyze and diagnose issues. Every connector message stores a received date, which is the time at which its data was committed to the database. For destination connectors, the send date and response date let you know the time a message was dispatched outbound, and the time a response was received from the external system. The differences between these timestamps can give insights into your channel performance.

  • Custom Metadata Columns: Custom metadata columns are configurable columns located on the Summary Tab within the Edit Channel View. They allow you create your own columns that show up in the Metadata Table and are searchable in the Message Browser.

All of this information and more is visible in the Metadata Table within the Message Browser.