Before you begin
Submit
NextGen® Eligibility Verification request for a patient.
You can view the latest successful response from the encounter lookup.
- In NextGen® Enterprise PM, select Encounter.
The Encounter Lookup window opens.
- Using the search criteria, find the patient.
The search result displays the list of encounters for the patient.
- Right-click the encounter and select
The system searches for the eligibility response for the latest successful transaction occurred during the time period specified in the user preferences.
- If the eligibility response is available, the Real-Time Eligibility Response page opens displaying the response for the latest successful transaction.
- If the eligibility response is not available, a message appears stating that the successful eligibility response for the specified period is not found.
