NextGen Knowledge Center

Post a Transaction on a Bad Debt Encounter

  1. Open NextGen® Enterprise PM.
  2. Select Posting.
    The Batch Posting window opens.
  3. Select the batch, and then right-click the selected batch and select Open.
    The Payment Entry window opens.
  4. In the Source field, select Encounter.
  5. Open the desired Patient and then open a bad debt Encounter.
  6. In the Payer field, select Patient.
  7. Enter tracking information in the Tracking field, if needed.
  8. Add any additional notes or comments in the Transaction Notes field, if needed.
  9. Enter the payment amount in the Pay Amt field, and then select the appropriate bad debt Pay Code.
  10. Enter the adjustment amount in the Adj Amt field, and then select the appropriate bad debt Adj Code.
    The payment and adjustment amounts are automatically allocated to line items with a patient balance.
  11. Select Recalc.
  12. To save the transaction, select Save.
Post a Transaction on a Bad Debt Encounter