NextGen Knowledge Center

Unapplied Amounts by Account, Invoice, and Encounter Report

The Unapplied Amounts by Account, Invoice, and Encounter report lists any unapplied patient payments that exist at the account, invoice, or encounter level. The report is sorted by practice, then by location, and then by encounter/account/invoice number.

The Filter 1 tab enables you to specify a date range that includes records based on the following dates:
  • Posting Date
  • Process Date
  • Transaction Date

NextGen Healthcare recommends decreasing the unapplied amounts as much as possible before you run monthly reports. This keeps the information for aging categories, providers and financial classes accurate for reporting.

To access the report in NextGen® Enterprise PM, select the Reports menu and select Accounts Receivable and then select Unapplied Amounts by Account, Invoice, and Encounter.

From the Report Filter window, select the Info button to view the following information about the report:

Logic:
  • Report lists all current unapplied credits (payments).
  • This report is designed to group all the records that were part of the unapplied transaction. If the records net to zero then the unapplied has been totally utilized. If there is still an amount left, that is the amount remaining that has to be applied to a charge(s).
Filtering Info:
  • It is recommended that the report be run with the system default filters only.
  • Valuing a date range on Filter 1 changes the current outstanding credit balance figures. The results will show what was unapplied in the date range specified.
  • Use of the date filters on Filter 1, the From date should be the earliest possible date. Then the To date can be any date and the report will show what was unapplied as of that date.
  • It would be misleading if you don't include on the report the original payment that started the unapplied.
Common Uses:
  • Evaluating all current unapplied credits (payments).
Balances to the Following Reports:
  • It is recommended that unapplied credits be decreased as much as possible before running monthly reports. This keeps the information for aging categories, physicians and financial classes accurate for reporting.