Reverse Discounts from Encounters

Help Guide for NextGen® Enterprise PM 8

Delete Discounts from In Progress Charges

You can delete discounts to charges on an In Progress encounter by doing the following: Delete the discounts by clearing discount line items. Open the Discount window and clear each line item that has a discount. Select Clear Discounts for encounter level discounts. To save changes and close the window, select OK. Delete the discounts from the patient chart. Open the Patient Chart. Select Encounters, and then select the Transactions tab. Right-click on the encounter with the discount and select Delete Transaction. Select Yes on the confirmation window. Parent topic: Charge Discounts

Help Guide for NextGen® Enterprise PM 8

Change Encounter Discounts to Line Item Discounts

When you change from an encounter-level discount to a line-item level discount, the previous discount amounts are cleared in both the header and on the line items. To change encounter-level charge discounts to line item-level discounts, do the following: Open NextGen® Enterprise PM. Open the Charge Posting window for the desired patient and encounter. Select Discounts on the charge posting toolbar. The Discounts window opens. Select Line Item in the Discount Level section. To change encounter-level discount to a line-item level discount, do one of the following: Apply the Discount % or Amount from the previous encounter level discount to the selected line items. In the Discount Application panel, delete the existing value from the encounter level discount and then re-enter a new value in the Percentage or the Amount fields that will then default to each selected line item. Select on each line item you want to apply a discount to and enter in the discount parameter (percentage or discou

Help Guide for NextGen® Enterprise PM 8

Change Line Item Discounts to Encounter Discounts

When you change from a line item-level discount to an encounter-level discount, the previous discount amounts are cleared out in both the header and on the line items. To change line item-level charge discounts to encounter-level discounts, do the following: Open the Charge Posting window for the desired patient and encounter. Select the Discounts button on the charge posting toolbar. The Discounts window opens. Select Encounter in the Discount Level section. Enter the encounter level discount percentage or amount. The Discount Information grid displays the discounted amount for the selected line items in the Discount Amount column. Select OK. The new discounts are processed according to the status of the encounter. In Progress encounters: The application deletes the original discount adjustments, applies new discounts, and then posts the transaction batch. Tax charges are recalculated. Since the encounter is in an In Progress status, no process dates are defined for the charges or tra

Help Guide for NextGen® Enterprise PM 8

Reverse Discounts from Encounters

You cannot delete discounts to charges on an encounter, but you can reverse the discounts by doing the following: Reverse the discounts by clearing discount line items. Open the Discount window and clear each line item that has a discount. Select Clear Discounts for encounter level discounts. To save changes and close the window, select OK. Reverse the discounts from the patient chart. Open the patient Chart. Select Encounters, and then select the Transcations tab. Right-click on the encounter with the discount and select Reverse Transaction. Select Yes on the confirmation window. Parent topic: Charge Discounts

Help Guide for NextGen® Enterprise PM 8

Delete Discounts from In Progress Charges

You can delete discounts to charges on an In Progress encounter by doing the following: Delete the discounts by clearing discount line items. Open the Discount window and clear each line item that has a discount. Select Clear Discounts for encounter level discounts. To save changes and close the window, select OK. Delete the discounts from the patient chart. Open the Patient Chart. Select Encounters, and then select the Transactions tab. Right-click on the encounter with the discount and select Delete Transaction. Select Yes on the confirmation window. Parent topic: Charge Discounts

Help Guide for NextGen® Enterprise PM 8

Remove Charges from an Encounter to be Deleted

You cannot delete encounters with processed charges or with charges with posted transactions. Access the Patient Chart. Select the Encounters tab, and then the General sub-tab. From the Encounters list, select the encounter to be deleted. Right-click and select Charges from the menu. The Charge Posting window opens. From the ledger section of the window, select a charge to be deleted. Select the Delete button. A prompt appears asking to confirm if you want to delete this charge. To delete the charge, select OK. The charge is deleted from the encounter. Repeat steps 5-7 for additional charges to be deleted. Close the Charge Posting window. Parent topic: Delete Encounters

Reverse Discounts from Encounters

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Delete Discounts from In Progress Charges

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