Reverse Discounts from Encounters
You cannot delete discounts to charges on an encounter, but you can reverse the discounts by doing the following:
- Reverse the discounts by clearing discount line items.
- Open the Discount window and clear each line item that has a discount.
- Select Clear Discounts for encounter level discounts.
- To save changes and close the window, select OK.
- Reverse the discounts from the patient chart.
- Open the patient Chart.
- Select Encounters, and then select the Transcations tab.
- Right-click on the encounter with the discount and select Reverse Transaction.
- Select Yes on the confirmation window.