NextGen Knowledge Center

Delete Discounts from In Progress Charges

You can delete discounts to charges on an In Progress encounter by doing the following:

  1. Delete the discounts by clearing discount line items.
    1. Open the Discount window and clear each line item that has a discount.
    2. Select Clear Discounts for encounter level discounts.
    3. To save changes and close the window, select OK.
  2. Delete the discounts from the patient chart.
    1. Open the Patient Chart.
    2. Select Encounters, and then select the Transactions tab.
    3. Right-click on the encounter with the discount and select Delete Transaction.
    4. Select Yes on the confirmation window.